Several months ago, I helped a practice set up a small, experimental kanban system for drug inventory. This particular system uses a kanba...

This milestone may not seem like a big deal, especially compared to other big name websites that probably get 10, 000 hits a minute. But,...

In the Japanese culture, it is considered “poor form” to introduce a topic for discussion at a business meeting without giving the other at...

Well, as I was recently reminded by one of the practice management ‘gurus,’ it is the beginning of the first quarter of 2017 and we all kno...

Part of the mindset of thinking Lean is seeing and understanding your practice as a collection of systems . Individually, they seem appropri...

One of the primary tenets of Toyota and Lean is the pursuit of perfection. That is even the motto for the Lexus brand. But what does tha...

This is a continuation of the previous blog “‘Pushy’ Rescue Groups.” We are revisiting the difference between “pull” and “push” systems. ...

I thought I would look, again, at “push” vs. “pull” systems. Though I have written on this topic before, it can be a little difficult to c...

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No, not Albert Einstein! Moraito “Morey” Einstein, Albert’s third cousin, twice removed on his mother’s side. Just kidding! However, t...